The beautiful thing about the life we live is the different temperaments that we are exposed to at the work place, home and even in public spaces. It really takes grace and understanding to handle everyone and still maintain ones sanity.
Life has taught me that everyone has their own individual temperaments and to get through life you need to find a way to manage these temperaments. The work place comes with its own type of stress but to get through it you need as little stress as you can get to make great productivity at the workplace. Difficult people defy logic, some are blissfully unaware of the negative impact that they have on those around them, and others seem to derive satisfaction from creating chaos and pushing other people’s buttons. Either way, they create unnecessary complexity, strife, and worst of all stress.
Here are my top tips to handle difficult to manage people at your workplace. The last is my personal favourite.
If it’s over familiarity, cut it and keep it strictly business. Keep your distance and remove any emotional sentiments you have associated to the person. Difficult people can act out irrationally, so don’t put yourself in a situation where you have to be trapped and become the person’s dump.
Don’t let people bring out the demon in you. Remain calm even when there is a storm on the horizon. Because if you reduce your self to the person’s level and start to complain based on the person’s reaction towards you, you both start to argue, anyone looking form the outside won’t tell the fool apart. Hold your peace.
Make sure it’s not you
It’s really easy to judge and point the finger and say that person or the other is difficult. Check yourself and ask from people around. If you are the one with the problem, the one who like to create tension or chaos then fix it. Resolve whatever bottled up problem you have and stop frustrating people around you. If its not you, then continue reading.
Live to fight another day
Don’t die in the fight. Smart people know how important it is to live to fight another day, especially when your foe is a toxic individual. In conflict, unchecked emotion makes you dig your heels in and fight the kind of battle that can leave you severely damaged. When you read and respond to your emotions, you’re able to choose your battles wisely and only stand your ground when the time is right.
Now this is my personal best. Nothing wins more than ignoring people so much they wear themselves out. Now if you have tried it all and it all don’t hold water, ignore them like they are non-existent. Get on your daily tasks and interact with the person only when needed. Of course, this isn’t feasible in cases where the person plays a critical role in your work. So tread lightly especially with managers.
Finally, before you get this system to work brilliantly, you’re going to have to pass some tests. Most of the time, you will find yourself tested by touchy interactions with problem people. Thankfully, the plasticity of the brain allows it to mould and change as you practice new behaviours, even when you fail. Implementing these healthy, stress-relieving techniques for dealing with difficult people will train your brain to handle stress more effectively and decrease the likelihood of ill repercussions.
This article was written by Omah Ogbuehi; she tweets via @OmahSpeaks